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Selling to Different Personality Types
TYPE Online Course
DURATION 45 minutes
DESCRIPTION Learn how to appreciate the difference in personality types and select a communication style accordingly.

Learning Outcomes

By the end of this module you will be able to...

  • ...describe personality type theory and use it to categorise customers
  • ...predict how different personalities will behave in a sales situation
  • ...define a customer's personality type quickly using verbal and non verbal clues
  • ...adapt behaviour to build more rapport
Phone: 08456 028 117
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