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Timber as a Building Material
TYPE Online Curriculum
DURATION 8 hours
PRICE £125.00
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Timber as a Building Material

Summary

This course is ideal for all staff responsible for understanding and supplying products into this sector. The course modules help to establish a comprehensive understanding of this key merchanting sector, creating a strong knowledge base with which to proactively engage your customers. After completing the online course and digesting the associated reading, individuals will feel confident guiding buying decisions, confirming usage requirements to avoid returns and effectively sell related products to increase revenue opportunities.

Learning modules

  • Central Heating Introduction
  • System Controls
  • Boilers, Heat Pumps & Solar
  • Hot Water Storage
  • Heat Emitters
  • Water Treatment
  • Final Assessment

What you'll learn

  • How hot water systems operate
  • Identifying Component Parts
  • How to identify needs
  • How to advise customers
  • How to specify items correctly
  • How to upsell products

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Related Course Modules

Introduction to Residential Construction
Heating and Hot Water Comfort
Award in Timber
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